The platform's mobile presence is split across two forms with no connection between them. The Crown Resorts app manages your land-based loyalty account and venue activity. The online platform runs through a browser-based PWA. Here's what each one does.
The app is built around your Rewards membership rather than gaming itself. It gives you account visibility and venue tools without needing to visit a desk.
Core functions include:
Function | What it does |
|---|---|
Points balance | Real-time view of Casino, Lifestyle, and F&B points across all categories |
Tier status | Current level and progress toward the next tier threshold |
Parking eligibility | Check whether you've hit the qualifying points for free parking before you drive in |
| Points balance |
|---|
| Real-time view of Casino, Lifestyle, and F&B points across all categories |
| Tier status |
|---|
| Current level and progress toward the next tier threshold |
| Parking eligibility |
|---|
| Check whether you've hit the qualifying points for free parking before you drive in |
| Promotions |
|---|
| Active offers including Progressive Payroll draw schedules and Birthday Bash registration |
| Wallet |
|---|
| Monitor loaded balance and transaction history |
| Venue information |
|---|
| Dining, hotel, and event details across the complex |
Crown app download is available via the App Store and Google Play. The app is available on both iOS and Android.
The online platform doesn't offer a native app. Access runs entirely through a mobile browser using a Progressive Web App (PWA) format. No installation required on Android or iOS.
The mobile experience carries the full desktop feature set:
For iOS users, adding the site to your home screen via Safari gives you a near-native experience with faster load times.
The Crown Resorts app shows your points balance in real time. Wallet top-ups only come from a linked bank account, so sort your balance before you arrive. Promotion registration for draws like Birthday Bash runs through the app with eligibility windows that close before the draw date. For anything the app can't resolve, the hotline at 1300 8 CROWN is the next step.
